Information about us
If you have any questions about the Terms or the Privacy Statement, please contact us at firstname.lastname@example.org or use the contact form on the Site. Alpha Flexi is a SARL (Société à responsabilité limitée) company registered in France under company number 532 673 118 R.C.S. SENS with its registered address at Rue de charonnes, 89100, Malay-le-Grand, FRANCE. Our VAT number is FR 44 532673118.
Accessing the website
Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the Website, or the entire Website, to users who have registered with us for specific services.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any such user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.
You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Terms, and that they comply with them.
Intellectual property rights
Unless indicated otherwise, we are the owner or the licensee of all intellectual property rights in the Website, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
In respect of all material that you submit to or post on the Website:
- you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights; and
- you confirm that you have obtained the consent of any individual identified in such material to the posting of the material on the Website.
You may print off copies, and may download extracts, of any page(s) from the Website for your personal reference and you may draw the attention of others within your organisation to material posted on the Website.
Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.
You must not use any part of the materials on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Reliance on information posted
Commentary and other materials posted on the Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Website, or by anyone who may be informed of any of their contents
The website changes regularly
We aim to update the Website regularly, and may change the content at any time. If the need arises, we may suspend access to the Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
1 The material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
1.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity
1.2 any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to them and any materials posted on them, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
1.3 Nothing in this section “Our Liability” affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
Information About You And Your Visits To The Website
We process information about you in accordance with our Privacy Statement. By using the Website, you consent to such processing and you warrant that all information provided by you is accurate and up-to-date.
Uploading material to the website
Whenever you make use of a feature that allows you to upload material to the Website, or to make contact with other users of the Website, you must comply with the Content Standards (see section “Content Standards” below). You warrant that any such contribution complies with those standards, and you indemnify us for any breach of that warranty.
Any material you upload to the Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Website.
We have the right to remove any material or posting you make on the Website if, in our opinion, such material does not comply with the Content Standards (see section “Content standards” below).
Viruses, hacking and other offences
You must not misuse the Website by knowingly introducing viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may commit a criminal offence and we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on them, or on any website linked to it.
You may use the Website only for lawful purposes. You may not use the Website:
1 In any way that breaches any applicable local, national or international law or regulation.
2 In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
3 For the purpose of harming or attempting to harm minors in any way.
4 To send, upload, download, use, re-use or knowingly receive any material which does not comply with our Content Standards (see section “Content Standards” below).
5 To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
6 To transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
7 Not to reproduce, duplicate, copy or resell any part of the Website in contravention of the provisions of these Terms.
8 Not to access without authority, interfere with, damage or disrupt:
- 8.1 any part of the Website;
- 8.2 any equipment or network on which the Website are stored;
- 8.3 any software used in the provision of the Website; or
- 8.4 any equipment or network or software owned or used by any third party.
You may report any activities of any other user which violate applicable laws and/or these Terms by contacting us at email@example.com
We may from time to time provide interactive services on the Website, including, without limitation blogs, chat rooms, discussion boards and bulletin boards (“Interactive Services”).
Where we do provide any Interactive Service, we reserve the right to oversee, monitor or moderate any Interactive Service, however, we are under no obligation to do so and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by you in contravention of our Content Standards (see section “Content Standard” below), whether the service is moderated or not.
These content standards apply to any and all material which you contribute to the Website (“Contributions”), and to any Interactive Services associated with them (“Content Standards”).
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contribution as well as to its whole.
1 Be accurate (where they state facts).
2 Be genuinely held (where they state opinions).
3 Comply with applicable law in France and in any country from which they are posted.
Contributions must not:
4 Contain any material which is defamatory of any person.
5 Contain any material which is obscene, offensive, hateful or inflammatory.
6 Promote sexually explicit material.
7 Promote violence.
8 Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
9 Infringe any patent, copyright, database right, trade mark or other intellectual property right of any other person.
10 Be likely to deceive any person.
11 Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
12 Promote any illegal activity.
13 Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
14 Be likely to harass, upset, embarrass, alarm or annoy any other person.
15 Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
16 Give the impression that they emanate from us, if this is not the case.
17 Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Suspension and termination
We will determine, in our discretion, whether there has been a breach of these Terms through your use of the Website. When a breach of these Terms has occurred, we may take such action as we deem appropriate.
Failure to comply with these Terms constitutes a material breach of the terms upon which you are permitted to use the Website, and may result in our taking all or any of the following actions:
- Immediate, temporary or permanent withdrawal of your right to use the Website.
- Immediate, temporary or permanent removal of any posting or material uploaded by you to the Website.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of these Terms. The responses described in these Terms are not limited, and we may take any other action we reasonably deem appropriate.
You agree to indemnify us and keep us indemnified (including our directors, agents, servants and employees) against all losses, costs, charges, demands, proceedings, damages, actions, expenses and claims howsoever incurred by us as a result of your use of the Website or a breach by you of any of these Terms.
In the event that your Contributions infringe any rights of any third party, you shall, at your own expense and at our discretion, either obtain the right to use such Contribution or render such Contribution free of any infringement.
Links from the Website
Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction and applicable law
The French courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms are governed by French law.
We may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on the Website.
All notices given by you to us should be given to us at firstname.lastname@example.org. Subject to and as otherwise specified in these Terms we may give notice to you at either the email or postal address you provide to us during the registration process.
Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
If we fail to insist upon strict performance of any of your obligations under any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of your obligations under these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with section “Notices” above.
If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
These Terms and any document expressly referred to in them represent the entire agreement between you and us in relation to their subject matter and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.
Both you and us acknowledge that neither you nor us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between you and us except as expressly stated in these Terms.
If you have any concerns about material which appears on the Website, please contact email@example.com or use the online ‘contact us’ form.
The www.salesdials.com website (including our other domains which link to this website) (the “Website”) is operated by SARL Alpha Flexi (“we”, “us”, “our”, “SalesDials”). We have created this Privacy Statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices relating to this Website. In order to fully understand your rights, we encourage you to read this Privacy Statement and to consult our Terms and Conditions (the “Terms”). Each time you use this Website you will be bound by the then current Privacy Statement and you should review this each time you use the Website to satisfy yourself that you are happy with it.
This Privacy Statement (together with our Terms and any other documents referred to) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of French Data Protection Act of 6 January 1978 (the “DPA”) “data controller” is Alpha Flexi.
Acceptance of this Privacy Statement
By using this Website, you signify acceptance of this Privacy Statement. If you do not agree with or you are not comfortable with any aspect of the Privacy Statement, your only remedy is to discontinue use of the Website. We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the Website following notification or posting of such changes will constitute your acceptance of those changes.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide to us when using this Website. This includes information provided at the time of registering to use this Website, subscribing to our services or purchasing goods, posting material or requesting further services. We may also ask you for information when you forward Website content to a friend or colleague, enter a competition or promotion sponsored by us or our partners or when you report a problem with the Website.
- If you contact us for any reason, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions through the Website to which you are a party and of the fulfilment of your orders.
- Details of your visits to the Website including, but not limited to, traffic data, location data and other communication data and the resources, advertisements and linked sites that you access.
Where we store your personal data
The data that we collect from you will be transferred to, and stored on, our secure servers in the United States of America. It may also be processed by staff operating outside the European Economic Area (EEA) who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of your information
We use information held about you:
- To ensure that content from our Website is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our Website.
- To notify you about changes to our Website and/or services.
If you are an existing customer, we will only contact you by electronic means (such as email, voice-mail or SMS) with information about our goods and services similar to those which were the subject of a previous sale to you or your current subscriptions.
We do not, without your consent, disclose information about identifiable individuals to third parties, but we may send anonymised statistical data to them for research and survey purposes. We may also use such information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
Disclosure of your information
We may disclose your personal information to other companies in the Alpha Flexi Group.
We may disclose your personal information to third parties:
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements.
- To protect the rights, property, or safety of SalesDials/Alpha Flexi, our customers, or others.
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
We take your online security very seriously and this Website has security measures in place to protect the loss, misuse and alteration of the information under our control. However, as no data transmission over the Internet can be guaranteed as 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you transfer the data at your own risk. We endeavour to use appropriate security measures to protect your personal data.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about how you browse our Website and is not specific enough to identify any individual user.
For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. Cookies help us to improve our Website and to deliver a better and more personalised service. They enable us:
- To estimate usage numbers and patterns.
- To store information about your preferences, and so allow us to customise our Website according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our Website.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by writing to us at Alpha Flexi, Rue de charonnes, 89100, Malay-le-Grand, France or by email to firstname.lastname@example.org.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
You have the right to request a copy of the information held by us about you. We may charge a fee for this which will not exceed €6.35. You also have the right to access your data, have changed any inaccuracies in the details we hold about you, the right to object to the use of your data and the right to block any specific uses of your data, by means of a request in writing to Alpha Flexi, Rue de charonnes, 89100, Malay-le-Grand, France or email@example.com
Questions, comments and requests regarding this Privacy Statement are welcomed and should be addressed to Alpha Flexi, Rue de charonnes, 89100, Malay-le-Grand, France or firstname.lastname@example.org
Billing and Refund policy
Cards Accepted as Payment
We accept Visa, MasterCard and American Express credit cards. Stored-value cards (i.e., merchant gift cards, or prepaid debit cards) cannot be used for the payment.
All transactions for SalesDials are carried out in USD, and the subscriber will be charged in USD for any payments made. The subscriber must take note to confirm with their bank / credit card company in order to check any additional charges will be levied for making payments in USD.
SalesDials will not be responsible for any charges arising out of payments wherein the default currency of the card / bank used for the payment is not USD.
Payment Options - Refund policy
Your 15-Day Free Trial period begins on the date your order is placed.
After the trial period, once your payment starts, you will be automatically billed monthly, quarterly, or annually depending on the chosen billing cycle of monthly, quarterly, or annually respectively. The charges will occur in advance for the billing cycle. Once you have been charged for the billing cycle, a refund will not be possible in any of the billing cycle options. If you cancel your subscription to SalesDials before the end of your billing cycle, you will not be charged for any subsequent cycle. In case of a discount code, unless specified, the discount code is valid only for the first billing cycle and you will be charged normal rates in subsequent cycles.
A subscription is considered cancelled if and only if the customer has conveyed the same through email@example.com atleast 72 hours before the end of the billing cycle.
Signing up for SalesDials
When you sign-up for a free trial of SalesDials, you can receive 15 days of free SalesDials apps access. You have the option of paying during your free trial or after the end of your free trial.
Upgrade or downgrade your plan
You can upgrade to a new plan at any time. You can downgrade your plan at any time only if an inferior pricing plan exists.
For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Alpha Flexi does not accept any liability for such loss.
Please also note that you are limited at one upgrade or downgrade operation per month.
Once a billing cycle has been initiated, it is not possible to change the time frame of the cycle, i.e. if you have selected an annual time frame for the billing cycle, it cannot be changed to quarterly, monthly, and vice versa. This is due to a restriction of our payment partner, braintreepayments (https://www.braintreepayments.com/). The restriction also applies during downgrading or upgrading your plan as well.
During the free trial, an upgrade or downgrade of the plan will lead to a cancellation of the free trial, and you will be asked to pay according to the new plan. In such a situation, the billing date would be on the date that you place the order for upgrade or downgrade of the plan and not the date your free trial was started.
Disruption of service
SalesDials will not be responsible for disruption of services related to any third party issues, including but not limited to 37signals, Rackspace, etc.
Any disruption of service of SalesDials due to non-availability of service from those providers shall not entitle the user for any refunds or liabilities from SalesDials and/or Alpha Flexi.
The user must be aware that SalesDials login relies on the Highrise login key and if Highrise account is suspended for any reason you may not be able to access your SalesDials data.